Choose the plan that works best for your team

*All prices are per location and in $USD | For more details about all courses and features click here

Get Pay As You Go Courses here

Dine Aware Demo.

Need more information about our courses, how to implement Dine Aware training company-wide, how billing works for multi-location businesses and more? Our ondemand demo answers these and other important questions so you can make informed decisions too, so you can get training sooner.

Most Common Questions

    • When you complete your purchase you will immediately be provided with a link and password to access the Simple Start instructions.

    • The Simple Start instructions include course links to provide your staff, suggested communication templates and the Leader’s Get Started Guide

  • When you complete your purchase you will immediately be provided with a link and password to access the Simple Start instructions.

    The Simple Start instructions include course links to provide your staff, suggested communication templates and the Leader’s Get Started Guide

  • By including brand customization, you can incorporate images, videos, welcome messages and SOPs that all enhance the experience for your employees—emphasizing food allergy importance, risk reduction and brand expectations, visual familiarization, regulatory/regional and/or company requirements, and more.

  • All of Dine Aware’s training foundational elements will always remain intact. But by including brand customization you can incorporate images, videos, welcome messages and SOPs that all enhance the experience for your employees—emphasizing food allergy importance, risk reduction and brand expectations, visual familiarization, regulatory/regional and/or company requirements, and more.

    Our customization services range from embedding assets you already have, to providing full onsite production.

    Get in touch with your customization needs and we can provide you with a quote.

  • That depends on the level of customization you choose. If you want to incorporate basic images and assets you already have available, generally speaking, that takes about 14 business days.

    Larger-scale customizations that involve production, scripts, travel, etc. are usually 12 - 16 weeks from pre-production to post.

  • For companies that subscribe to either the ‘Mains’ or ‘All The Courses’ plans, employees will have access to our Refresher course they can access any time over the next 12 months.

    Once an employee completes a Dine Aware certificate they will have access to a Refresher course that highlights and reinforces important Dine Aware standards and training concepts.

    This helps keep Dine Aware front of mind for your employees.

    *Please note: this is only available after an employee successfully completes a certificate and does not replace the certificate course.

  • After they complete their certificate, any time they want within a 12-month period.

    *Please note: this is only available after an employee successfully completes a certificate and does not replace the certificate course.

    The subscription needs to be active and in good standing.

  • Once employees complete their certificate course we will provide details about how they can access the Refresher.

  • Our Resource Hub provides Managers with a number of exclusive access resources to help implement and reinforce Dine Aware training. We also provide resources that help your company assess accommodation options, and employee performance relating to Dine Aware and provide you with important knowledge and information to know what and how to communicate with about protocols to employees and guests.

    Some of the exclusive resources your leaders will have access to in the Hub are:

    • Leader’s Get Started Guide

    • Company Assessment Guide

    • Never Rules Shift Exercise

    • Test Your Staff's Food Allergy Knowledge (can use pre or during shift)

    • Get Prepared Self-Assessment

    • Exclusive or pre-access to free and paid events.

    • First and beta access to upcoming releases and development

    • +More

Billing Questions

  • All prices on our website and product are in USD only at the moment.

  • At present, we do not have a free trial. If you are interested in learning more about Dine Aware our Demo will give you a comprehensive insight and answer your questions about our training.

    You can also check out our Testimonials page to see what other companies and employees think about Dine Aware.

  • We’ve developed plans that work for any size company and it’s important to pick the plan that is right for you. If you do go over you will be charged $15/person

  • The pay-as-you-go plan allows you to purchase courses one at a time. This is a good option for every small teams with less than 10 employees and very little turnover. Subscription plans help train larger sized teams with high turnover and get access to additional resources.

  • Yes, we offer discounts to a Nonprofit organization.

    Get more information and apply here.

Usage Questions

  • We’ve developed plans that work for any size company and it’s important to pick the plan that is right for you.

    If you do go over you will be invoiced $15/person.

  • There is no employee limit. We can accommodate companies of every size.

    For more information about Enterprise plans and services please get in touch.

  • Yes, and we are adding more regularly. If you have a question about a specific language, please get in touch.

Courses + Features

  • One of the most important elements of a successful food allergy safety strategy is to ensure that there is one company-wide standard for all employees. Our six (6) Dine Aware courses have been designed for the entire front and back of house teams.

    You can learn more about our Dine Aware: Manager, Front of House, Back of House, Bartender, Host and Dishwasher courses here.

    Rember everyone has a part to play in food allergy safety.

  • The audio, onscreen text, and quizzes are in English. However, the courses have been subtitled in a number of different languages. If you have a question or suggestion about adding a language please get in touch.

  • The Leader’s Get Started Guide helps Owners, Managers and HR get their employees training quickly and easily. The guide also provides quick reference tips and resources to help make the implementation process smooth and successful.

  • Our Resource Hub provides Managers with a number of exclusive access resources to help implement and reinforce Dine Aware training. We also provide resources that help your company assess accommodation options, and employee performance relating to Dine Aware and provide you with important knowledge and information to know what and how to communicate with about protocols to employees and guests.

    Some of the exclusive resources your leaders will have access to in the Hub are:

    • Leader’s Get Started Guide

    • Company Assessment Guide

    • Never Rules Shift Exercise

    • Test Your Staff's Food Allergy Knowledge (can use pre or during shift)

    • Get Prepared Self-Assessment

    • Exclusive or pre-access to free and paid events.

    • First and beta access to upcoming releases and development

    • +More

  • For companies that subscribe to either the ‘Mains’ or ‘All The Courses’ plans, employees will have access to our Refresher course they can access any time over the next 12 months.

    Once an employee completes a Dine Aware certificate they will have access to a Refresher course that highlights and reinforces important Dine Aware standards and training concepts.

    This helps keep Dine Aware front of mind for your employees.

    *Please note: this is only available after an employee successfully completes a certificate and does not replace the certificate course.

  • Our All The Course subscription includes Safer Service in Seconds video demo catalogue. These are micro demos that visually show staff best practices for cross-contact prevention.

    This is a new Dine Aware feature that is in beta (access may be limited).

  • Our All The Course subscription includes a company-branded landing/login page for employees. This allows companies to customize the welcome message.

    Custom landing pages can be unique to brands or locations.

  • By including brand customization, you can incorporate images, videos, welcome messages and SOPs that all enhance the experience for your employees—emphasizing food allergy importance, risk reduction and brand expectations, visual familiarization, regulatory/regional and/or company requirements, and more.

  • Our All The Course subscription includes monthly progress reports so Managers or HR can track employee completion.

  • APPETIZER (Course Essentials):

    • Monthly Subscription: Up to 10 employees monthly

    • Annual Subscription: Up to 120 employees annually

    MAINS (Essentials + Tools):

    • Monthly Subscription: Up to 20 employees monthly

    • Annual Subscription: Up to 240 employees annually

    ALL THE COURSES (Essentials + All The Tools):

    • Monthly Subscription: Up to 100 employees monthly

    • Annual Subscription: Up to 1200 employees annually

    ENTERPRISE

    • Get In Touch

    *Note: Overages are $15/pp